Comments on: bluehost.com ignores customer complaints on database downtime http://yanpritzker.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/ photographer, entrepreneur, software engineer, musician, skier Wed, 01 Feb 2012 00:01:45 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: anonymous http://yanpritzker.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/comment-page-1/#comment-33657 anonymous Fri, 23 Oct 2009 22:38:37 +0000 http://skwpspace.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/#comment-33657 STAY AWAY FROM BLUEHOST. Make sure you have a CANN company which regulates. They continued to charge my credit card until I cancelled it. Now I must pay their chargebacks or they won't release my site, $50.00. STAY AWAY FROM BLUEHOST. Make sure you have a CANN company which regulates. They continued to charge my credit card until I cancelled it. Now I must pay their chargebacks or they won’t release my site, $50.00.

]]> By: anonymous http://yanpritzker.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/comment-page-1/#comment-22189 anonymous Wed, 04 Mar 2009 03:21:30 +0000 http://skwpspace.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/#comment-22189 THE WORST COMPANY I HAVE EVER DONE BUSINESS WITH, BLUEHOST.COM ARE THIEVES, I SEND 0VER $1500 TO OBTAIN THEIR SERVICES AND DOMAIN AND WITHIN A MONTH THEY CANCELLED MY ACCOUNT CLAIMING I VIOLATED THEIR TOS. BUT THERE WAS NO VIOLATION, I ASK WHICH CLAUSE, THEY REFUSE TO ANSWER. TO ALL VICTIMS OF THIS BLUEHOST.COM COMPANY FILE YOUR COMPLAINTS WITH BETTER BUSSINESS BUREAU AT: http://www.saltlakecity.bbb.org/ THE WORST COMPANY I HAVE EVER DONE BUSINESS WITH, BLUEHOST.COM ARE THIEVES, I SEND 0VER $1500 TO OBTAIN THEIR SERVICES AND DOMAIN AND WITHIN A MONTH THEY CANCELLED MY ACCOUNT CLAIMING I VIOLATED THEIR TOS.
BUT THERE WAS NO VIOLATION, I ASK WHICH CLAUSE, THEY REFUSE TO ANSWER.
TO ALL VICTIMS OF THIS BLUEHOST.COM COMPANY FILE YOUR COMPLAINTS WITH BETTER BUSSINESS BUREAU AT: http://www.saltlakecity.bbb.org/

]]> By: Rico http://yanpritzker.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/comment-page-1/#comment-19301 Rico Fri, 09 Jan 2009 03:19:50 +0000 http://skwpspace.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/#comment-19301 I work as a freelance computer programmer doing web applications and database programming. So I have several years experience dealing with a variety of different hosting companies. One of my biggest clients, who sub-contracts alot of work to me, was setting up all of their clients' websites to be hosted at BlueHost. Mainly because they were cheap and promissed alot. At first it seemed like a decent hosting company. But after a while I started to notice all of the sites we had hosted there slowing down greatly and then started to notice alot of down time. When this first started to occur I called their tech support and found out they were under what is called a denial of services attack from some hackers in China. This is actually very common. What is not common though is a hosting company that has no clue how to deal with it. The first time it happened I gave them the benefit of the doubt and was very patient while they took almost a month to get the sites back up and running half way decent. But in the months to come it was happening all of the time. I could never get any development work done on the sites we were building and the sites that were live were down more often then they were up. And the ones that would still come up were extremely slow and produced tons of errors on the pages. I again called their tech support when they again told me they were under a denial of services attack and as a result they had to disable many basic and common services on the server which is what was causes the errors. They did this without informing or warning any of their customers and then told me that it would be at least 2-3 weeks before they could turn them back on. As I said before I have several years dealing with a variety of hosting companies and BlueHost is by far and without a doubt the worst option available anywhere on the internet! Several months ago I began testing several other hosting companies to find a replacement for the accounts I had hosted at BlueHost. The one that I am the most happy with is <a href="http://secure.hostgator.com/cgi-bin/affiliates/clickthru.cgi?id=rressler" rel="nofollow">HostGator</a>. I have had no performance issues whatsoever with them. They have a 99.999% uptime garauntee and they take that very seriously. They have 24/7 tech support by phone and live chat. Their cPanel is the same as with BlueHost. And they have hosting plans as low as $4.95 per month. If you are currently hosted at BlueHost and have noticed the same problems that I did I highly recommend you take a look at <a href="http://secure.hostgator.com/cgi-bin/affiliates/clickthru.cgi?id=rressler" rel="nofollow">HostGator</a>. And if you are thinking about hosting a site at BlueHost...Don't waist your time and money. I work as a freelance computer programmer doing web applications and database programming. So I have several years experience dealing with a variety of different hosting companies. One of my biggest clients, who sub-contracts alot of work to me, was setting up all of their clients’ websites to be hosted at BlueHost. Mainly because they were cheap and promissed alot.

At first it seemed like a decent hosting company. But after a while I started to notice all of the sites we had hosted there slowing down greatly and then started to notice alot of down time. When this first started to occur I called their tech support and found out they were under what is called a denial of services attack from some hackers in China. This is actually very common. What is not common though is a hosting company that has no clue how to deal with it.

The first time it happened I gave them the benefit of the doubt and was very patient while they took almost a month to get the sites back up and running half way decent. But in the months to come it was happening all of the time. I could never get any development work done on the sites we were building and the sites that were live were down more often then they were up. And the ones that would still come up were extremely slow and produced tons of errors on the pages.

I again called their tech support when they again told me they were under a denial of services attack and as a result they had to disable many basic and common services on the server which is what was causes the errors. They did this without informing or warning any of their customers and then told me that it would be at least 2-3 weeks before they could turn them back on.

As I said before I have several years dealing with a variety of hosting companies and BlueHost is by far and without a doubt the worst option available anywhere on the internet!

Several months ago I began testing several other hosting companies to find a replacement for the accounts I had hosted at BlueHost. The one that I am the most happy with is HostGator. I have had no performance issues whatsoever with them. They have a 99.999% uptime garauntee and they take that very seriously. They have 24/7 tech support by phone and live chat. Their cPanel is the same as with BlueHost. And they have hosting plans as low as $4.95 per month.

If you are currently hosted at BlueHost and have noticed the same problems that I did I highly recommend you take a look at HostGator. And if you are thinking about hosting a site at BlueHost…Don’t waist your time and money.

]]> By: jeni http://yanpritzker.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/comment-page-1/#comment-19225 jeni Wed, 07 Jan 2009 12:45:10 +0000 http://skwpspace.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/#comment-19225 it's not a good host server. don't use this. it’s not a good host server. don’t use this.

]]> By: Bluehost stores your password in plain text – skwpspace http://yanpritzker.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/comment-page-1/#comment-12367 Bluehost stores your password in plain text – skwpspace Thu, 10 Jul 2008 19:58:52 +0000 http://skwpspace.com/2008/04/30/bluehostcom-ignores-customer-complaints-on-database-downtime/#comment-12367 [...] to users of bluehost.com hosting. They store your account password in plain text. During my long drawn out battle where they refused to own up to database problems, one of the support calls resulted in the support woman asking me for my password. When I refused [...] [...] to users of bluehost.com hosting. They store your account password in plain text. During my long drawn out battle where they refused to own up to database problems, one of the support calls resulted in the support woman asking me for my password. When I refused [...]

]]>