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Heads up! Wordpress hack is in the wild.

If you search for your site in google and it redirects to anyresults.net or another spamhole, you’ve been hacked. Here is the discussion of the hack and fixes for it.

Good customer service means replying to email immediately

If someone emails you with a problem, question, or concern and you don’t have an immediate answer, you have two choices. First, you could defer the email, and let it sit in your inbox for a couple days while you gather the information for a solid reply that answers the customer’s concerns.
Or, you could [...]

GitHub is leading us to an opensource renaissance

Before GitHub, if you had something to contribute to an open source project, you basically had to worry about tracking your changes against someone else’s remote repo, which was usually svn or similar, which was difficult and cumbersome. And even if you did manage to have enough motivation to properly track, format, and email the [...]

Virtualization slides featured on SlideShare homepage

My RailsConf slides on virtualization with Elastic Server On-Demand have been featured on the slideshare homepage! Over two hundred views so far. Great to see people are really interested in this stuff. I’ve embedded the presentation in this blog post:

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