skwpspace yan pritzker's home on the web

skwpspace is Yan Pritzker's home on the web

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hello, i'm yan

This blog is about startups, blogging, Ruby On Rails, virtualization and cloud computing, photography, customer service, marketing, ux and design, git, and lots more.

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planypus

I'm the founder of Planypus, the place to share your plans!

cohesiveft

Accessible, manageable, virtualized application stacks ready to download or deploy to the cloud!

flickr

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Reach me at yan at pritzker.ws

Posts from May 2009

Three tips for better street photos

1. Frame without the camera
I got rid of my zoom lens and use typically a 35mm or a 50mm lens on my camera. Looking through one focal length all the time really trains your eye to see that box around everything you look at. Not only does it help you to spot good shots, but [...]


How to land a job 2.0

Yesterday 37 Signals announced they were hiring a new designer. How did Jason land a job at a place hundreds of designers are dying to work at? He didn’t just send them a resume, he started a conversation by creating a tailor-made website just for 37 Signals. Not only did the site explain exactly why [...]


Why proactive customer service works

Don’t wait for your users to complain. If you notice a problem, contact the user and tell him you’re working on it. Users often wait way too long to report problems. Usually at the point that they do, they are already filled with rage.
Such has been the story with me and Comcast. I get one [...]